FREE SHIPPING FOR ALL ORDERS OVER €100 ‍AND JUST A REMINDER, ALL OUR DELIVERIES ARE CARBON NEUTRAL

Shipments

Return policy

15 DAYS

If for any reason you are not satisfied with your purchase, we invite you to contact us directly (Contact). If we cannot resolve the issue to your satisfaction, we will send you instructions for returning the product to us.

Products returned within 15 days of receiving your order are eligible for a full refund. Shipping costs are non-refundable. Shipping is at your expense, and we will refund the value of the merchandise in less than 30 days.

Shipping

All orders are processed within 1-3 business days depending on product availability. Orders within Mexico usually take 4 to 7 business days to arrive once they have been processed and shipped. Shipping to the United States usually takes 7-10 business days once the order has been processed and shipped.

Return policy

When shipping orders within Mexico, your order will arrive within these estimated delivery times based on your location and selected shipping type. You must confirm the delivery address in your Paypal account at checkout.

Service

Destination

Cost

Estimated Delivery Time

Free shipping

redpack

Monterrey, NL and area metropolitan

$55

2 to 3 business days

2 to 3 business days with purchases over MX$1,000

redpack

National - Mexico

$115

2 to 3 business days

4 to 6 business days with purchases over MX$1,000

Next day

National - Mexico

$145

1 to 2 business days