Information we collect

The personal information you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the time we ask you to provide your personal information.

If you communicate with us directly, we may receive additional information about you, such as your name, e-mail address, telephone number, the content of the message and/or attachments you send us, and any other information you choose to provide.

When you register for an Account, we may request your contact information, including items such as name, company name, address, email address and phone number.

How we use your information

We use the information we collect in a variety of ways, including to:

• To provide, operate and maintain our website
• Improve, customize and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features and functionalities.
• Communicate with you, either directly or through one of our partners, including customer service, to provide you with updates and other information related to the website, and for marketing and promotional purposes.
• Send you e-mails
• Find and prevent fraud

Log files

luxelab follows a standard procedure for using log files. These files record visitors when they visit websites.All hosting companies do this and part of the analysis of hosting services. Information collected by the log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is to analyze trends, administer the site, track users’ movement around the website and gather demographic information.

Advertising partner privacy policies

You can refer to this list to find the Privacy Policy of each of luxelab’s advertising partners.
Third-party ad servers or ad networks use technologies such as cookies, JavaScript or web beacons that are used in their respective advertisements and links that appear on luxelab, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of your advertising campaigns and/or to personalize the advertising content you see on the websites you visit.
Please note that luxelab has no access to or control over these cookies used by third-party advertisers.

Third party privacy policies

luxelab’s privacy policy does not apply to other advertisers or websites. Therefore, we recommend that you consult the respective privacy policies of these third-party ad servers for more detailed information. It may include your practices and instructions on how to opt out of certain choices.

You can choose to disable cookies through your individual browser options. More detailed information about cookie management with specific web browsers can be found on the browsers’ respective websites.

CCPA Privacy Rights (do not sell my personal information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects personal data from a consumer disclose the specific categories and pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that it has collected.

Request that a company that sells a consumer’s personal data not sell the consumer’s personal data.

If you make a request, we have one month to respond. If you wish to exercise any of these rights, please contact us.

Data protection rights under the GDPR

We would like to make sure that you are aware of all your data protection rights. Each user is entitled to the following:

The right of access: you have the right to request copies of your personal data. We may charge a small fee for this service.

The right to rectify: you have the right to request that we correct any information that you believe to be incorrect. You also have the right to request that we complete information that you believe is incomplete.

The right to erasure: you have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing: you have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing: you have the right to object to our processing of your personal data, under certain conditions.

The right to data portability: you have the right to request that we transfer data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond. If you wish to exercise any of these rights, please contact us.

Children’s information

Another part of our priority is to add protection for children while using the Internet. We recommend that parents and guardians observe, participate and/or monitor and guide their online activity.

luxelab does not knowingly collect any personally identifiable information from children under the age of 13. If you believe that your child has provided this type of information on our Web site, we strongly encourage you to contact us immediately and we will use our best efforts to delete such information from our records.

contact us

If you have any questions or suggestions about our Privacy Policy, please do not hesitate to contact us.